We take your privacy seriously, so we want to make sure you are fully aware of who we are and how, when, and why we collect and use your personal information when you use this website.
Who are we?
CMP Legal Limited trading as CMP Legal is a law firm registered with companies’ house in England and Wales (number 12898052) and is regulated by the Solicitors Regulation Authority (number 810290). Our registered office is The Bridge Business Centre, 5 Beresford Way, Chesterfield, S41 9FG.
Any reference to ‘we’, ‘us’ or ‘our’ in this Notice means CMP Legal Limited and references to ‘you’ or ‘your’ means the person who is reading this notice and or using this website.
CMP Legal Limited is the data controller for the purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation.
CMP Legal Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/02/2021.
How, when and why we collect and use your personal information
You may use our website without providing any information to us save where we collect Data as set out below. However, there are some areas of our website which allow you to submit enquiries or information to us or post comments or other content for publication on our website. If you submit enquiries or information through our website contact forms, including enquiries about our services, ongoing matters, or employment vacancies, or if you choose to email us directly, you will need to provide us with some details so that we can respond to you.
We will use the information we hold about you for the purposes of responding to your enquiry and for contacting you in relation to any comment you make on our website or news blog.
Using our Contact Form
If you submit your personal details to us by completing and submitting our contact form, we will use your information to:
- Contact you to respond to your request for contact.
- Send information to you about the firm and its services, where you have given us express authority to do so.
We will add your contact details to our database of contacts and keep them for as long as you provide your consent for us to use your contact details in this way.
Our lawful basis for using your information in this way will be two-fold:
- For our legitimate interests in marketing our services; and
- Upon your express consent (where required by law).
We will not share information received through our contact form with any third party unless you expressly authorise us to do so or we are required by law.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences, and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
- We require this information to understand your needs and provide you with a better service, and for the following reasons:
- Providing you with legal advice and assistance.
- Internal record keeping.
- We may use the information to improve our services.
- We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.
What we do with your data
All the personal information we hold about you will be processed within the UK and in accordance with data protection laws which include but are not limited to the Data Protection Act 1998, the General Data Protection Regulation, and any subsequent data protection legislation.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We shall disclose information to relevant authorities where we are required to do so by the law.
How long do we keep your data?
We will retain records after our business relationship has ended for legal and regulatory purposes for a period of at least 6 years, after which your data will be securely deleted. Please see section 8 of our Privacy and Data Collection Notice For Clients for full details of the time periods for which we retain data.
Where data is processed solely for marketing purposes, any information we use for this purpose will be kept until you notify us that you no longer wish to receive this information.
Confidentiality
- We will only collect information that we believe to be relevant and required to understand your requirements and to conduct our business
- We will use customer information to provide customers with better customer services and products
- We will not, save for recording customer information that you provide to us into our case management system operated by a third-party external organisation, disclose customer information to any external organisation unless we have your explicit consent or are required to do so by law
- We may be required, from time to time, to disclose customer information to Governmental or judicial bodies or agencies or regulators but we will only do so under proper authority
- We aim to keep customer information up to date
- We maintain strict security systems designed to prevent unauthorised access to customer information by unauthorised parties, and
- All our employees and associates with permitted access to customer information are specifically required to observe our confidentiality obligations.
Your rights
Under certain circumstances if you are an individual you have rights under data protection laws in relation to your data.
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. You can request to see this information, usually free of charge, and we will respond within a month. Please email requests for this information to: enquiries@cmp.legal
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request for erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing f your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you are unhappy with the way in which we have handled your personal data you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would however appreciate the chance to deal with your concerns before you approach the ICO so please contact us at first instance.
Please address any questions, comments and requests regarding our data processing practices to enquiries@cmp.legal
You may instruct us at any time not to process your personal information for marketing purposes. To do so please email enquiries@cmp.legal
How to complain about the use of your data
If you wish to raise a complaint about how we have handled your personal data, including in relation to any of the rights outlined above, you can contact us at enquiries@cmp.legal and we will investigate your concerns.
If you are not satisfied with our response, or believe we are processing your data unfairly or unlawfully, you can complain to the Information Commissioner’s Office (ICO). You can find further information about the ICO and their complaints procedure here: https://ico.org.uk/concerns/
Cookies Policy
You should also read our Cookies Policy to find out more about how we use cookies, which is relevant to your online security and privacy.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.